How to Choose Payment Channels for Games Going Global? Tips on Avoiding Pitfalls

bess

I’ve recently been chatting with friends in the game publishing industry and noticed that everyone is grappling with payment gateway issues. Here are some lessons we’ve learned and pitfalls we’ve encountered:
1️⃣ For credit card gateways, choose providers with low chargeback rates; the threshold for Visa and Mastercard is 1.5%, and exceeding it results in fines.
2️⃣ When integrating Google Pay and Apple Pay, verify that they support in-game purchases.
3️⃣ For local cash payment channels, make sure to select providers that support refund policies; otherwise, you’ll have to shoulder the full cost of refunds yourself.
We operate our own payment gateway supporting credit cards, Google Pay, Apple Pay, and cash payments—feel free to reach out via private message if your game team is interested in discussing this. 🤝

rty753

Useful list, thanks. I'd add that for games, friendly fraud is the main chargeback driver, so dispute tools matter as much as the ratio itself. Also, Apple Pay / Google Pay are mostly relevant for web shops, since in-app purchases usually have to go through store billing. Which markets does your gateway cover best?

bess

rty753 Payment success rates in the United States are high.